Privacy policy

1. Introduction

By installing or using Shmore, you accept the practices described in this policy. This policy applies to the use of the application within Shopify stores as well as to end users of community features.

2. Information collected

Information collected

• Information provided by the user: name, email address, profile photo, bio, content published in the community (messages, comments), preferences.
• Usage data: pages visited, actions performed, session time, error logs.
• Technical data: device type, operating system, browser, IP address, device identifiers.
• Shopify data: store ID, configuration information, and only product or order data if necessary for an enabled feature (explained during setup).

3. Processing purposes

We use your information to:

• Provide, maintain and improve Shmore.
• Enable community interactions and manage shared content.
• Personalize the user experience and display preferences.
• Communicate (updates, security notifications, support).
• Detect and prevent fraud and abuse.

4. Sharing and disclosure

We do not sell your data. However, we may share information in the following cases:

• Service providers: hosting, emailing, analytics — under contract guaranteeing confidentiality.
• Shopify: when necessary for the integration to function (e.g. access to store ID).
• Legal obligations: if required by law or to protect our rights.

5. Cookies and similar technologies

We use cookies and similar technologies to track usage, maintain sessions and improve the experience. You can manage your cookie preferences from your browser.

6. Data retention

Data is retained as long as necessary to provide the service or to comply with legal obligations. You can request early deletion of your data (see Contact section).

7. Security

We apply reasonable technical and organizational measures to protect your information (encryption at rest and in transit, restricted access, regular audits).

8. International transfers

Data may be processed and stored in countries outside your jurisdiction. In this case, we implement adequate safeguards (e.g. standard contractual clauses) to protect your data.

9. Individual rights

10. Children's protection

Shmore is not intended for children under 13 (or 16 in the EU). We do not knowingly collect personal information from children.

11. Policy changes

We may update this policy. In case of significant changes, we will inform you via the application or by email.

12. Contact

If you have questions or wish to exercise your rights, contact: