WhatsApp is great for fast replies. Shmore delivers a fully branded community experience linked to Shopify, with analytics, automations, and governance built for modern commerce teams.
Instant messaging keeps conversations flowing but offers zero ownership, measurement, or automation for your brand.
Same message for everyone, no VIP status, no differentiated journeys.
No dashboards, no conversion tracking, no way to prove ROI to leadership.
WhatsApp UI, limited rules, manual moderation at all times of day.
Communities need ownership, governance, and a direct link to revenue. This table shows what each solution enables.
Customizable community in your brand colors with Urbanist typography, custom domains, and rich layouts. Your brand, your universe.
Uniform WhatsApp interface, no customization, linear message feed only.
Shmore Bridge keeps Shopify in sync, tagging customers vs prospects, managing private spaces with trusted moderators.
All members receive the same messages, basic admin/participant roles only.
Bridge feeds purchase and inactivity data so Customer vs Prospect tags stay fresh and mix reports stay accurate.
Manual broadcasts, no native triggers tied to your store data.
Engagement dashboards, conversion tracking, exportable insights for CRM & AI.
Only message-level stats, no business metrics or attribution.
AI-assisted filters, publishing guidelines, scheduling, and multi-role moderation.
Manual moderation from a phone with zero automation.
Searchable library, highlights, recaps, and multi-format publishing.
Endless scrolling threads, impossible to reuse or surface key insights.
Turn every conversation into measurable impact with a modular hub connected to your stack.
Structure channels, creative briefs, and weekly recaps inside a customizable community that mirrors your brand. Your brand, your universe.
Run the experience on your own domain, build an SEO/AI-ready asset that ranks in intent-driven chat searches, and capture qualified organic demand.
Run Shopify Bridge automations—post-purchase triggers, inactivity nudges, and scheduled drops—without spreadsheets.
Shmore takes over when your community becomes strategic: you own the data, automate programs, and showcase outcomes across the company.
Centralize
Content, customer feedback, and insights live in a single customizable community built in your colors. Your brand, your universe.
Activate
Activate customer vs prospect segments with targeted messaging, scheduled events, and shared reporting.
Measure
Attribute revenue influenced by the community and share the wins internally.
